Refund policy

Return and Refund Policy

We have a 30-day return policy. You have 30 days after your order is delivered to request a return.

Return Eligibility

To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging. You will also need your receipt or proof of purchase.

To request a return, contact us at inrpdom@outlook.com and include your order number and the reason for your return. If your return is accepted, we will provide the return address and instructions. Items returned without prior authorization will not be accepted.

Return Shipping

Customers are responsible for purchasing and paying for their return shipping. We recommend using a trackable shipping service. Original shipping charges are non-refundable unless the item received was damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us promptly at inrpdom@outlook.com with your order number and clear photos of the item and packaging. After verification, we will arrange an appropriate replacement or refund and cover reasonable return shipping costs when required.

Exceptions

Used items, personalized or custom-made products, and gift cards cannot be returned unless they arrive damaged, defective, or incorrect.

Order Cancellations

Eligible unfulfilled orders may be canceled within 15 minutes after purchase. After this period, or once fulfillment has started, cancellation cannot be guaranteed.

Refunds

We will inspect your returned item and notify you whether the refund is approved. Approved refunds will be issued to the original payment method. Your bank or payment provider may require additional processing time before the refund appears.

If more than 15 business days have passed since your refund was approved, contact us at inrpdom@outlook.com.